Privacy Policy

Welcome to Royal Stream TV. We prioritize safeguarding your personal information and respecting your privacy rights. Should you have any inquiries or issues regarding our policy or how we handle your personal data, please contact our support team.

1. Data We Collect

We gather personal details that you willingly share with us when you sign up for our IPTV service, show interest in learning more about our offerings, or reach out to us in any other way.

We gather specific personal information as follows:

• Contact Information: Your email for account setup and correspondence purposes.
• Payment Data: We gather the essential information required to handle your payment when you make a purchase, including details like your payment method number (for instance, a credit card number). Our payment processor securely stores all payment information, and we recommend reviewing its privacy policy.
• Device and Connection Information: Upon accessing our service, we gather your IP address along with device details, including device type and operating system. This information is crucial for ensuring service efficiency and security.

2. How We Use Your Data

We utilize the data we gather or obtain:

• To provide and manage your account. Your information helps us establish your account and ensure its proper functioning.
• To process transactions. We use your data to bill you for our provided services.
• To send administrative information. Your email may be utilized to provide updates regarding your account, alterations to services, and policy announcements.
• To protect our Services. We utilize IP addresses and device data to enhance security, including thwarting unauthorized access and reducing DDoS threats.

3. Legal Bases for Processing

We manage your data in accordance with these legal principles:

• Consent: Your personal information may be processed if you provide explicit consent for us to utilize your data for a defined purpose.
• Legitimate Interests: We may use your information when it is reasonably needed to pursue our legitimate business goals, such as ensuring service delivery and preventing fraud.
• Performance of a Contract: In cases where we have established a contractual agreement with you, we may utilize your personal data to meet our contractual obligations.

4. Data Retention

Your personal information will be retained solely for the duration necessary to fulfill the objectives outlined in this privacy policy, unless a longer retention timeframe is mandated or allowed by law, including requirements related to tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Our site may implement cookies and similar tracking technologies to gather or retain information. These are mainly essential cookies that ensure the website and client area operate effectively. We refrain from using invasive tracking cookies for promotional activities.

6. Third-Party Services

We could share your information with third-party vendors, service providers, or agents who provide services for us or on our behalf and need to access this information to complete their tasks. Examples include:

• Payment Gateways: To ensure secure payment transactions.
• Analytics Providers: We utilize data analysis to improve our services (including Google Analytics). The data shared is generally aggregated and anonymized.

7. Data Security

We have established suitable technical and organizational security protocols aimed at safeguarding any personal information we handle. Nonetheless, it’s important to recognize that we cannot assure complete safety on the internet.

8. Your Data Protection Rights

Your personal data rights may vary based on your geographical location and local regulations.

• The right to access – You possess the right to ask for your personal data copies.
• The right to rectification – You are entitled to ask us to amend any information you think is incorrect.
• The right to erasure – You are entitled to ask for the deletion of your personal information, in specific circumstances.
• The right to opt-out – At any moment, you can choose to unsubscribe from our marketing communications.

To utilize these rights, please contact our support team.

9. Children™s Privacy

Our platform is not suitable for minors under the age of 18. We do not knowingly obtain personal information from individuals younger than this age.

10. Contact Us

Should you have questions or remarks about this policy, please contact our support team.